Privacy Policy
Last updated: May 17, 2026
This policy explains how Cadomalo (operated by Fokebo LLC) collects, uses, and protects your personal information. It applies to all visitors and customers of cadomalo.com and is designed to comply with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Who We Are
Fokebo LLC ("we," "us," or "our") operates Cadomalo at cadomalo.com. For customers in the European Union, Fokebo LLC acts as the data controller responsible for your personal data.
2. What Information We Collect
2.1 Information You Give Us
When you browse, create an account, place an order, or contact us, we may collect:
- Identity data: First name, last name, username or display name
- Contact data: Email address, phone number, billing and shipping address
- Payment data: Card type and last four digits, billing address — full card numbers are processed directly by Stripe or PayPal and are never stored on our servers
- Order data: Products purchased, personalization text or images you submit, order history, transaction IDs
- Communications: Messages you send us via email or contact forms
- Marketing preferences: Whether you have opted in to receive marketing emails or SMS
2.2 Information Collected Automatically
When you visit cadomalo.com, we and our third-party partners automatically collect:
- Technical data: IP address, browser type and version, device type, operating system, screen resolution
- Usage data: Pages you visit, products you view, time spent on pages, referring URLs, clicks and scrolling behavior
- Cookie data: Session cookies, preference cookies, analytics cookies, and advertising cookies — see our Cookie Policy for details
- Location data: Country and region inferred from your IP address
2.3 Information From Third Parties
We may receive information about you from:
- Advertising platforms (Facebook, TikTok, Pinterest, Google) when you interact with our ads
- Payment processors confirming successful or failed transactions
- Email service providers regarding email engagement (opens, clicks)
3. Why We Collect Your Information and Our Legal Basis
We only use your data when we have a valid legal reason to do so. Below we explain each purpose and the legal basis we rely on under GDPR.
3.1 To Process and Fulfill Your Orders (Legal basis: Performance of a contract)
- Processing payments through Stripe or PayPal
- Transmitting order details and personalization data to Printify for production and shipping
- Sending order confirmation, shipping, and delivery emails
- Managing returns, refunds, and exchanges
3.2 To Communicate With You (Legal basis: Contract / Legitimate interests)
- Responding to your customer service inquiries
- Sending transactional emails related to your account or orders
- Notifying you of changes to our policies or services
3.3 For Marketing (Legal basis: Consent)
If you opt in, we will use your email address and, where applicable, your phone number to:
- Send promotional emails, product announcements, and special offers via Klaviyo
- Show you personalized ads on Facebook, Instagram, TikTok, Pinterest, and Google
- Send abandoned cart or browse abandonment reminders
You can withdraw your marketing consent at any time by clicking "Unsubscribe" in any email or emailing privacy@cadomalo.com.
3.4 For Analytics and Site Improvement (Legal basis: Legitimate interests / Consent for non-essential cookies)
- Understanding how visitors use our site through Google Analytics (GA4)
- Identifying popular products and improving the shopping experience
- Monitoring site performance and fixing technical issues
3.5 For Fraud Prevention and Legal Compliance (Legal basis: Legitimate interests / Legal obligation)
- Detecting and preventing fraudulent orders or unauthorized account access
- Complying with applicable laws, including tax and financial reporting obligations
- Responding to valid legal requests from authorities
4. How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business, under data processing agreements that require them to protect your information.
4.1 Payment Processors
4.2 Order Fulfillment
- Printify: Our print-on-demand fulfillment partner. We share your name, shipping address, and order details with Printify so they can produce and ship your items. Printify Privacy Policy
4.3 Email Marketing
- Klaviyo: We use Klaviyo to send marketing and transactional emails. Your email address, name, and purchase history may be shared with Klaviyo to enable personalized messaging. Klaviyo Privacy Policy
4.4 Analytics
- Google Analytics (GA4): We use Google Analytics to understand site traffic and user behavior. Data is anonymized where possible. Google Privacy Policy
4.5 Advertising Platforms
If you consent to marketing cookies, we may share hashed email addresses or use pixel technology with:
4.6 Legal Disclosures
We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
5. International Data Transfers
Cadomalo is based in the United States. If you are located in the European Union or United Kingdom, your personal data will be transferred to and processed in the US. We ensure such transfers are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, where applicable. Our service providers (Stripe, Klaviyo, Google, Meta, etc.) participate in recognized transfer frameworks or provide equivalent protections.
6. How Long We Keep Your Data
- Order and transaction records: 7 years from the date of purchase, to comply with US tax and accounting laws
- Account information: For as long as your account is active, plus 2 years after your last activity
- Marketing data: Until you unsubscribe or withdraw consent
- Customer service records: 3 years from the date of the interaction
- Analytics data: As configured in each platform (typically 14 months for Google Analytics)
When data is no longer needed, we securely delete or anonymize it.
7. Your Rights Under GDPR (EU / EEA Customers)
If you are in the European Union or European Economic Area, you have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Ask us to correct inaccurate or incomplete data
- Right to erasure ("right to be forgotten"): Ask us to delete your data in certain circumstances
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to restrict processing: Ask us to pause processing of your data in certain situations
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes
- Rights related to automated decision-making: We do not make solely automated decisions that significantly affect you
To exercise any of these rights, email privacy@cadomalo.com. We will respond within 30 days. You also have the right to lodge a complaint with your local EU data protection authority.
8. Your Rights Under CCPA (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights:
- Right to know: Request information about the categories and specific pieces of personal information we have collected, used, disclosed, or sold about you in the past 12 months
- Right to delete: Request deletion of your personal information, subject to certain exceptions
- Right to opt out of the sale of personal information: We do not sell personal information in the traditional sense. However, sharing data with advertising platforms for targeted advertising may be considered a "sale" under CCPA — you can opt out via our cookie banner or by emailing privacy@cadomalo.com
- Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights. We will not deny you goods, charge different prices, or provide a different level of service
To submit a CCPA request, email privacy@cadomalo.com with "CCPA Request" in the subject line. We may need to verify your identity before responding.
9. Cookies and Tracking
We use cookies and similar tracking technologies on cadomalo.com. Some cookies are essential for the site to function; others are used for analytics and marketing and require your consent. You can manage your cookie preferences at any time via the cookie banner or by reviewing our full Cookie Policy.
10. Children's Privacy
Cadomalo is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their personal data, please contact us at privacy@cadomalo.com and we will delete it promptly.
11. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encrypted HTTPS connections, access controls, and using PCI-compliant payment processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
12. Links to Other Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any external sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. If changes are significant, we may also notify you by email.
14. Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, USA, without regard to its conflict of law provisions.
15. Contact Us
For any questions, data requests, or privacy concerns, please contact our privacy team:
- Email: privacy@cadomalo.com
- Mail: Fokebo LLC, 501 Silverside Rd, Ste 105-291, Wilmington, DE 19809, USA
We aim to respond to all privacy inquiries within 30 days.