CENKINFO | Square Transparent Travel Pet Backpack
Please allow 2-7 business days for your order to be processed and shipped out.
HOW LONG WILL IT TAKE FOR MY ITEM TO BE DELIVERED?
Production + shipping time = delivery time
- PRODUCTION TIMES:
All CADOMALO™ products are handmade and printed on-demand. Once you place an order, we produce it specifically for you. It takes 4-9 business days to process an order before we ship it out.
Most of the orders are processed within 5 business days.
- SHIPPING TIMES:
The shipping time depends on your location. After your order has been processed, approximate shipping time is listed below:
USA: 6-15 business days
CANADA: 6-15 business days
AUSTRALIA: 10-15 business days
UK: 3-7 business days
EUROPE: 3-10 business days
WORLDWIDE: 10-20+ business days
Most orders arrive on time. However, due to holiday shipping volumes, some orders may arrive later than our estimates because the shipping carriers experience volume increase.
WHERE WILL MY ORDER SHIP FROM?
All CADOMALO™ products are shipped from California (USA), Quebec (CANADA) or Europe (Especially Belgium and Germany).
WHERE ARE THE CADOMALO™ PRODUCTS MADE?
All CADOMALO™ products are handmade on-demand with love in Los Angeles (CA), Charlotte (NC), Quebec (CAD) Tijuana (MX) and Europe. Where it’s made, depends on what factory is closest to you and which has capacity to take orders at the moment you place an order.
Orders up to $50 – $2.99 Orders above $50 – FREE
WHERE DO CADOMALO SHIP TO:
We ship worldwide.
To view all frequently asked questions & answers click here.
ACCEPTED REASONS FOR RETURNS & EXCHANGES:
- A CHANGE IN SIZE
- RECEIVED A WRONG ITEM
- RECEIVED A DAMAGED ITEM
WE DO NOT ACCEPT RETURNS OR EXCHANGES IF:
- You want a refund/return because you “changed your mind”. We also print on demand and therefore we cannot accept returns/refunds with that inquiry because most of these items are made specifically for you.
- You have requested a return after 7 days of receiving your package
- The exchange item is a different print or style than the original item
- The item(s) have been worn or washed
- The item(s) have been altered in any way
- The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item
- If you refuse a shipment from CADOMALO you will be responsible for the original shipping charges, that are incurred on the package, and the cost of return to our office. If any of these fees are incurred, the amount will be deducted from your return amount.
- Refused packages will be processed as returns with 70% restocking fee or re-shipped back to the customer.