Please allow 2-7 business days for your order to be processed and shipped out.
HOW LONG WILL IT TAKE FOR MY ITEM TO BE DELIVERED?
Production + shipping time = delivery time
- PRODUCTION TIMES:
All CADOMALO™ products are handmade and printed on-demand. Once you place an order, we produce it specifically for you. It takes 4-9 business days to process an order before we ship it out.
Most of the orders are processed within 5 business days.
- SHIPPING TIMES:
The shipping time depends on your location. After your order has been processed, approximate shipping time is listed below:
USA: 6-15 business days
CANADA: 6-15 business days
AUSTRALIA: 10-15 business days
UK: 3-7 business days
EUROPE: 3-10 business days
WORLDWIDE: 10-20+ business days
Most orders arrive on time. However, due to holiday shipping volumes, some orders may arrive later than our estimates because the shipping carriers experience volume increase.
WHERE WILL MY ORDER SHIP FROM?
All CADOMALO™ products are shipped from California (USA), Quebec (CANADA) or Europe (Especially Belgium and Germany).
WHERE ARE THE CADOMALO™ PRODUCTS MADE?
All CADOMALO™ products are handmade on-demand with love in Los Angeles (CA), Charlotte (NC), Quebec (CAD) Tijuana (MX) and Europe. Where it’s made, depends on what factory is closest to you and which has capacity to take orders at the moment you place an order.
SHIPPING CHARGES:
Orders up to $50 – $2.99 Orders above $50 – FREE
WHERE DO CADOMALO SHIP TO:
We ship worldwide.
To view all frequently asked questions & answers click here.
ACCEPTED REASONS FOR RETURNS & EXCHANGES:
- A CHANGE IN SIZE
- RECEIVED A WRONG ITEM
- RECEIVED A DAMAGED ITEM
WE DO NOT ACCEPT RETURNS OR EXCHANGES IF:
- You want a refund/return because you “changed your mind”. We also print on demand and therefore we cannot accept returns/refunds with that inquiry because most of these items are made specifically for you.
- You have requested a return after 7 days of receiving your package
- The exchange item is a different print or style than the original item
- The item(s) have been worn or washed
- The item(s) have been altered in any way
- The item(s) are in any way defective from the original and salable condition, unless the condition is our fault
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item
REFUSED PACKAGES
- If you refuse a shipment from CADOMALO you will be responsible for the original shipping charges, that are incurred on the package, and the cost of return to our office. If any of these fees are incurred, the amount will be deducted from your return amount.
- Refused packages will be processed as returns with 70% restocking fee or re-shipped back to the customer.
Specification:
Watercolor Pen SetPackage Include: 42/86/150/168/176/208pcs
Feature:
100% brand new and high quality.Washable Formula, On Clothes,Skin Or Smooth Surface Also Can Clear.
Exercising Kids’s ability of using hands and brain.
Develop Children’s hand and eye coordination as well as his fine motor skills.
Great for kids playing and studying.
Note:
Due to air transportation regulations, liquids cannot be transported, so the glue bottle will be empty.
Please allow 1-2cm differs due to manual measurement, thanks.
Due to Different Monitor, the color may have difference.
ABOUT SERVICE
❖ Support wholesale. If the quantity is large, you can contact customer service to choose a more favorable transportation method for you, and you can get more favorable prices within the allowable range.
❖ Support Drop Shipping.We could send the goods to your customers directly and won’t leave information about us if you’d like to.
❖ If the protection time of your order is about to end, please contact us, we can help you extend the protection time. Therefore, your money will not be deposited into my account.
❖ Please contact us firstly if you are not satisfied with the item when received, we will offer you a satisfactory solution before your leave any feedback or dispute, Thanks for your kind understanding!
❖ Click Follow in the store. Store activities will not be lost. Become a follower of the store to get a lot of coupons and various promotions. Buy products and get the chance to get free gifts from the store!
ABOUT SHIPMENT
❖ Your package will usually be sent within 24 hours, and We promise the parcel will be sent out within 5 working days. If a large number of orders are generated during platform activity, additional delays may result. If you have any questions, please contact customer service in a timely manner.
❖ Accurate address. We only ship to confirmed order address, Pls check that your address must match your recipient address.
❖ Check the logistics method at the time of purchase. When purchasing a product, please select the appropriate logistics method according to your needs.
❖ Check the packaging. We will securely pack the products you purchase. When you receive the package, check it for damage. After confirming the package, sign the receipt. If the package is damaged, please reject it and the logistics company will bear all the losses.
ABOUT SERVICE HOURS
Beijing Time : 9:00-12:00 14:00-18:00
Moscow Time : 4:00-7:00 9:00-13:00
New York Time : 20:00-23:00 1:00-5:00
London Time : 3:00-6:00 8:00-12:00
ABOUT FEEDBACK
❖ Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.
❖ If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services
| Color | 42 pcs Pink, 42 pcs Blue, 86 pcs Pink, 86 pcs Blue, 150 pcs Pink, 150 pcs Blue, 168 pcs Pink, 168 pcs Blue, 208 pcs Pink, 176 pcs Pink, 176 pcs Blue, 208 pcs Pink 1, 208 pcs Blue |
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